Privacy Notice

Effective: July 1, 2026

At OAD (OAD, LLC; “OAD,” “we,” “us,” or “our“), we understand that scaling your business starts with fitting trustworthy personnel from top to bottom. We have posted this Privacy Notice to describe the measures we employ in safeguarding your personal information. All capitalized terms not defined here have the meaning given in OAD’s Platform Terms of Service (“Platform Terms“). We may update this Privacy Notice from time to time; your continued use of the Platform after we post changes constitutes acceptance of those changes.

By accessing the Platform or using any of our services, you accept the practices described in this Privacy Notice and acknowledge that we may process and share your personal information. If you do not agree, you must stop using the Platform.

1. WHO THIS PRIVACY NOTICE APPLIES TO

This Privacy Notice applies to information we collect on the Platform, at our events or conferences, or through email, text, or other electronic messages between you and OAD. It does not apply to information collected by third parties, except as described herein.

This Privacy Notice does not apply to Survey Subjects — individuals who are survey subjects of our Clients. If you are a Survey Subject of a Client, OAD acts only as a service provider or processor of your data on that Client’s behalf, under the terms of our Data Processing Addendum. You must contact the Client directly to exercise your data rights.

If you are a United States resident, this entire Privacy Notice applies to you; see Section 11, Additional Information for United States Residents, for further detail. If you are an EEA or UK resident, this entire Privacy Notice applies to you; see Section 12, Additional Information for European Residents, for further detail.

2. AGE REQUIREMENT

Users of the Platform must be at least 18 years old; the Platform is not targeted to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided personal information to OAD through the Platform, please contact us and we will endeavor to delete that information.

3. INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect several types of information from and about users of the Platform, including:

identifying information such as name, postal address, email address, phone number, or other online or offline identifiers (“personal information”);
Content you submit to us, including Content containing personal information;
preferences, partnerships, affiliations, and demographic information;
geolocation, including precise and regional location;
information about your internet connection, device, and Platform usage;
account information and login credentials;
chat, messaging, and email data, including related metrics;
occupation history;
financial and economic information, including revenue; and
survey, participation, and research data.

We collect this information directly from you (for example, when you create an account or contact us) and automatically as you use the Platform (for example, through cookies and server logs).

Automatically Collected Information
When you use the Platform, we automatically receive and record information from your browser on our server logs, including your IP address, browser type, device type, cookie information, requested pages, and duration of activity. We may use this data at an aggregated level to understand how the Platform is used, and may share aggregate data with our affiliates, agents, and business partners. We retain the ability to keep any data you provide, even if you have not created an account or logged in.

Cookies
We use cookies and similar tracking technologies to improve your experience and save you time when visiting the Platform. You can manage cookies through your browser settings; we recommend leaving cookies enabled so you can take advantage of Platform features. See our Cookie Notice for more information.

Do Not Track
Because there is no common understanding of what a “Do Not Track” signal means, we do not respond to browser DNT signals.

4. HOW WE USE YOUR INFORMATION

We use information we collect, including personal information, to:

provide the Platform and its contents to you;
process transactions and fulfill orders, including billing and collections;
register users and administer Accounts;
provide marketing and promotions, and audit their performance;
provide information, opportunities, or services (including Survey Subject support) that you request;
provide notices about your account, promotions, or other agreements;
carry out our obligations and rights under contracts entered into with you;
defend against claims and litigation;
enforce our policies and protect against security incidents, fraud, and malicious or illegal activity;
notify you about changes to the Platform; and
fulfill any other purpose disclosed to you, or for which you provide consent.

You may opt out of certain marketing emails using the unsubscribe link included in each message.

5. HOW WE DISCLOSE YOUR INFORMATION

OAD is not in the business of selling your information. We may disclose personal information:

to our subsidiaries and affiliates;
to contractors, service providers, channel partners, vendors, and other third parties who support our business;
to a buyer or successor in connection with a merger, divestiture, restructuring, reorganization, or other sale or transfer of assets;
to our professional advisors (lawyers, accountants, consultants, security professionals);
with your consent;
to third-party advertising partners for analytics and ad delivery; and
to third-party vendors who provide additional products or services.

We may also disclose personal information to comply with legal process, to protect our rights or the rights of others, to prevent harm or fraud, or to enforce our Platform Terms and other policies.

6. DATA SECURITY

OAD takes commercially reasonable steps to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, including encryption in transit and at rest, role-based access controls, strong authentication requirements, and active monitoring. However, no internet or email transmission is completely secure. Your account is protected by a password, and we may offer multi-factor authentication (MFA) for additional security. You are responsible for protecting your password and limiting access to your device. Any transmission of personal information is at your own risk.

7. LINKS TO OTHER WEBSITES AND SOCIAL MEDIA

The Platform may link to third-party websites (“Third Party Sites“), such as Facebook, X, Instagram, YouTube, LinkedIn, and TikTok. This Privacy Notice does not apply to Third Party Sites, and our linking to them does not imply endorsement. We use social media plug-ins that may collect your IP address and other information as described in each platform’s own privacy notice, and OAD’s presence on social media is governed by this Privacy Notice with respect to information we collect through our own accounts.

8. OTHER TERMS AND CONDITIONS

Your access to and use of the Platform is subject to our Platform Terms of Service.

9. ACCESS TO INFORMATION; MANAGING COMMUNICATIONS; CONTACTING OAD

We will take reasonable steps to update or correct personal information you have previously submitted. You may manage communication preferences using the unsubscribe link in our emails. For questions or concerns about this Privacy Notice, contact us at privacy@oad.ai or by mail at OAD, LLC, N24 W30953 Fairway Court, Pewaukee, WI 53072, USA.

10. INTERNATIONAL DATA TRANSFERS

OAD is based in the United States. If you are located in the EEA, UK, or Switzerland, your personal information may be transferred to and processed in the United States or other countries that may not offer the same level of data protection as your home jurisdiction. Where required, we rely on appropriate safeguards for such transfers, including Standard Contractual Clauses, as further described in our Data Processing Addendum.

11. ADDITIONAL INFORMATION FOR UNITED STATES RESIDENTS

This section supplements our Privacy Notice for residents of the United States, to comply with applicable U.S. data privacy laws.

Categories of Information We Collect
In the past twelve (12) months, we have collected the following categories of personal information:

Personal identifiers
Protected classification characteristics under federal law
Professional or employment-related information
Commercial information
Internet or other similar network activity
Inferences drawn from other personal information
Geolocation data
Messages, email, and chat data
Sensory data
Government identifiers
Complete account access credentials
Other personal information

Sources of Information
We obtain the categories listed above directly from you (e.g., account sign-up), indirectly (e.g., cookies, third parties), and by observing your behavior on the Platform.

Use of Personal Information
We use or disclose personal information for business purposes including: providing access to and use of the Platform; ensuring security and integrity; providing advertising and marketing; performing services on behalf of the business; customer service; improving the Platform; statistical analysis; and understanding Platform usage.

Retention
We retain personal information as long as we have an ongoing legitimate business need (for example, legal, tax, or accounting requirements), as long as you maintain an active account, or as required for the establishment, exercise, or defense of legal claims. When we no longer have a legitimate business need, we delete or anonymize the information, or securely isolate it until deletion is possible.

Your Rights and Choices
Subject to identity verification, you have the right to:

Know/Access. Request disclosure of the categories and specific pieces of personal information we have collected, our purposes for collecting or selling it, and the categories of third parties with whom we share it.
Delete. Request deletion of personal information we collected from you, subject to certain exceptions (e.g., completing a transaction, detecting security incidents, complying with a legal obligation, or debugging).
Correct. Request correction of inaccurate personal information.
Limit Use of Sensitive Personal Information. Request that we limit use of your sensitive personal information to permitted purposes.
Opt Out of Sale/Sharing/Targeted Advertising. OAD does not sell personal information for money. However, because certain state laws define “sale” or “share” broadly (for example, to include some analytics and advertising technology), you may opt out of any such sharing by emailing support@oad.ai.
Non-Discrimination. We will not discriminate against you for exercising these rights, although declining certain data collection may limit our ability to provide the Platform.

To exercise your access, deletion, or correction rights, submit a verifiable request to support@oad.ai. You may only submit an access or portability request twice within a 12-month period. We will respond within 45 days (extendable to 90 days with notice to you).

12. ADDITIONAL INFORMATION FOR EUROPEAN ECONOMIC AREA (EEA) AND UNITED KINGDOM (UK) RESIDENTS

This section supplements the Privacy Notice for EEA and UK residents, to comply with the EU General Data Protection Regulation and UK GDPR (collectively, “GDPR”).

Purposes of Processing and Legal Bases

Performance of a Contract — providing you access to and use of the Platform, and processing related transactions.
Legitimate Interests — maintaining a secure and well-functioning Platform, preventing fraud, and improving our services, balanced against your rights and interests.
Consent — for example, when confirming marketing preferences or submitting sensitive data; you may withdraw consent at any time.
Legal Obligation — complying with legal, regulatory, and contractual requirements, including cooperating with law enforcement or governmental investigations where required.

Retention
We retain personal data as long as we have an ongoing legitimate business need, applicable legal requirements apply, or as needed for the establishment, exercise, or defense of legal claims. When no longer needed, we delete or anonymize the data.

Your Rights
If you are in the EEA or UK, you have the right to:

Access — request information about, and a copy of, the personal data we hold about you.
Rectification — request correction of inaccurate or incomplete data.
Erasure — request that we erase some or all of your personal data.
Withdraw Consent — where processing is based on consent, withdraw it at any time.
Portability — request a copy of your data in a machine-readable format, or that we transmit it to another controller where feasible.
Object — object to further use or disclosure of your data, including for direct marketing.
Restriction — request that we restrict further processing of your data.

We will respond to legitimate requests within one month (extendable for complex requests, with notice to you). We do not charge a fee unless a request is clearly unfounded, repetitive, or excessive. You have the right to lodge a complaint with your local data protection supervisory authority; a list is available at https://edpb.europa.eu/about-edpb/board/members_en. We would appreciate the opportunity to address your concerns directly first, at privacy@oad.ai.

Our Representatives in the EEA and UK

Region

Representative and Contact

United Kingdom

EDPO UK Ltd, 8 Northumberland Avenue, London WC2N 5BY, United Kingdom — online request form: https://edpo.com/uk-gdpr-data-request/

EEA

European Data Protection Office (EDPO), Avenue Huart Hamoir 71, 1030 Brussels, Belgium — online request form: https://edpo.com/gdpr-data-request/

If you are accessing or using our Platform, or otherwise providing personal information to us, you are agreeing and consenting to the processing of your personal information in the United States and other jurisdictions in which we operate.

13. contact us

Details

Privacy Inquiries

privacy@oad.ai

Data Subject Rights Requests

privacy@oad.ai

Mailing Address

N24 W30953 Fairway Court, Pewaukee, WI 53072, USA