Acceptable Use Policy

All defined terms used in this Acceptable Use Policy will have the meanings set forth in the OAD Platform Terms of Service Agreement (the “Platform Terms”).

Introduction

At OAD, the most important thing to us is helping our Clients build and grow their businesses by recruit and manage their personnel. Our Platform is used by people in multi countries with diverse cultures and sharing the unique needs to people’s personality assessment in dozens of languages. We want our Clients to feel empowered and confident in making talent acquisition and personnel management decisions, and we take seriously our role in keeping abuse off of our Platform. That’s why we’ve developed this Acceptable Use Policy (this “AUP”) to outline what is and is not allowed on OAD.

All Clients must follow this AUP in their use of the Platform and any other OAD add-on, feature, community, or product that we may offer. If you violate this AUP, we may suspend and/or terminate your Account, block your access to the Platform, remove and/or delete Content from your Account(s); block all third-party access to Content on your Account(s); and/or communicate a violation to impacted third parties and/or law enforcement authorities (where appropriate and subject to applicable law).

Definitions

If not otherwise defined in this AUP or in the Platform Terms, the following definitions apply:

“Contact” is any person that you, as a Client, may contact through our Platform, or anyone on your distribution list about whom you have given us information or is anyone who has otherwise interacted with you via the Platform. For example, if you are a Client, an Affiliate Partner, or a user of your account, or survey subjects of your account would be considered a Contact.

“Customers” are your end users and Survey Subjects.

“Client” is how we refer to our Subscribers.

“Platform” is the entire platform of services, products, and other offerings operated by the OAD group of companies offered through our website, https://www.oad.ai/ and any other website or mobile application owned, operated, or controlled by us, including all insights, analytics, and other features we make available through our products and services. Any new features or tools that are added to the current offering will be deemed part of the Platform and will also be subject to this AUP.

Legal Compliance

You must use the Platform in compliance with, and only as permitted by, applicable law. The use of our Platform in conjunction with other tools or resources in furtherance of any of the unacceptable uses we describe is also prohibited. We encourage you to seek independent legal counsel to determine what laws are applicable to your business and the use of the Platform.

Your Responsibilities

• You are responsible for your conduct, Content, and communications with others while using the Platform. You must comply with the following requirements when using the Platform. If we become aware of any conduct or Content that falls outside the bounds of what is acceptable under this AUP, we will take all appropriate action, including limiting access to it, removing it and/or reporting it, as well as suspending or terminating your Account. We may also take steps to prevent uses of our Platform that are contrary to the spirit of this AUP.
• You may not use the Platform to commit any unlawful activity; or for activities where use or failure of the Platform could lead to physical damage, death, mental harm, or personal injury.
• You may not provide any individual under the age of 16 (or under any other restricted age as provided in certain countries and territories) with access to the Platform or your Content.
• You may not purchase, use, or access the Platform for the purpose of building a product or service that is competitive to OAD or for any other competitive purposes.
• You may not misuse our Platform by interfering with its normal operation or attempting to access it using a method other than through the interfaces and instructions that we provide.
• You may not circumvent or attempt to circumvent any limitations that OAD imposes on your Account (such as by opening up a new account to create) that we have closed for a violation of our terms or policies.
• Unless authorized by OAD in writing, you may not probe, scan, or test the vulnerability or security of the Platform or any OAD system or network.
• Unless authorized by OAD in writing, you may not use any manual or automated system or software to extract or scrape data from websites or other interfaces through which we make our Platform available. You may not deny others access to, or reverse engineer, the Platform, or assist anyone else to do so, to the extent such restriction is permitted by law.
• You may not store or transmit any viruses, malware, or other types of malicious software, or links to such software, through the Platform.
• You may not use the Platform to infringe the intellectual property rights of others.
• Unless authorized by OAD in writing, you may not resell or lease the Platform.
• If your use of the Platform requires you to comply with industry-specific regulations applicable to such use, you will be solely responsible for such compliance, unless OAD has agreed with you in writing otherwise. You may not use the Platform in a way that would subject OAD to those industry-specific regulations without obtaining OAD’s prior written agreement.
• You may not post or share any Content that contains personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords, unless you have the required consent from the person to whom the information belongs or who is otherwise authorized to provide such consent.
• You must use a valid email address to register an account. You may not register accounts using a disposable or temporary email address, “bots”, or other unauthorized automated methods.
• We may offer content for use with the Platform, such as images or video that are provided by third parties. OAD may modify or revoke that permission at any time at our sole discretion. In using such material, you may not imply that use of the Platform is affiliated with or run or endorsed by any company, product, brand, or service depicted in that material unless you have obtained their prior written consent.
• You may not engage in abusive or excessive usage of the Platform, which is usage significantly in excess of average usage patterns of reasonable users similar to you, including any usage that adversely affects the speed, responsiveness, stability, availability, or functionality of the Platform for other users. OAD will endeavor to notify you of any abusive or excessive usage to provide you with an opportunity to reduce such usage to a level acceptable to OAD.
• You must comply with all acceptable use policies of Third Party Services that you use in connection with the Platform, (e.g., Stripe and Paypal).
• You may not store or transmit Content that is or contains false, inaccurate, or intentionally deceptive information that is likely to cause harm to the public or adversely affect the public interest (including health, safety, election integrity, and civic participation).

Malicious and Deceptive Practices

We strive to protect all our users. We take specific measures to ensure users are not misled by content used for fraudulent, deceptive, or malicious purposes. You may not perform activities or upload or distribute Content that harm or disrupt the operation of the Platform or others or use the Platform for deceptive commercial practices or any other illegal or deceptive activities. Accordingly, we will suspend and/or terminate any such use, as determined in our sole discretion including, but not limited to the following:

• publishing a person’s sensitive identifying information without their consent;
• intending to harm, deceive, and/or mislead recipients, including by linking to websites with malicious software such as malware;
• promoting or recruiting for pyramid schemes, multi-level marketing campaigns, or other false earning scams;

Privacy and Impersonation

Your Survey Subjects and Contacts provide information with the expectation that their information will be handled respectfully and not abused. Accordingly, you are responsible for complying with all applicable data protection laws and regulations with respect to any data that you submit to or collect through our Platform.

We encourage you to disclose your privacy practices when you use the Platform and, if you do, we require you to act in accordance with those practices.

You may not claim that any use of our Platform is anonymous when it is not.

You may not impersonate others when using the Platform or collecting information.

Cybersquatting

We don’t like username extortionists. If you subscribe an OAD account in someone else’s name and then try to sell that account to them, you are cybersquatting. Cybersquatting accounts are subject to immediate cancelation.

Email and Text Message Requirements

OAD has a zero-tolerance spam policy. We treat our Clients’ and their Survey Subjects’ and Contacts’ names, email addresses, mobile numbers, and other personally identifiable information with respect and expect our Clients who collect such information to do the same. You must abide by all provisions of our Anti-Spam Policy.

Violence and Hateful Content

We may limit access to or remove Content and may report information related to that Content to law enforcement authorities if we become aware of, or believe that, a genuine risk of harm or threat to public safety and health exists.

Our Platform may not be used to directly or indirectly threaten or attack others, or to organize or incite violence, harassment, terrorism, or property damage.

Our Platform may not be used for hate speech, or to promote, condone, or fund such acts. Examples of hate speech include attacking or advocating for the abuse or exclusion of people based on their ethnicity, national origin, political or religious affiliations, gender, age, sexual orientation, genetic predisposition, disability, medical or physical condition, veteran status, or any forms of discriminatory intolerance or other protected classes under applicable law. You may not use our Platform to promote or support organizations, platforms, or people that promote or condone such hate or threaten or condone violence to further a cause.

Our Platform may not be used to promote, incite, or glorify self-harm or acts of terrorism.

Our Platform may not be used to capitalize on sensitive events. We will not allow Content that may be deemed as capitalizing on or lacking reasonable sensitivity towards a natural disaster, conflict, death, political violence, or other tragic event with no discernible benefit to the victims.

Our Platform may not be used to promote or depict cruelty or gratuitous violence towards animals, or which may be interpreted as trading in or selling products derived from threatened or extinct species.

Bullying, Harassment, and Criminal Activity

You may not use our Platform to bully, harass, defame, or threaten others, in furtherance of any criminal activity, or in violation of any applicable laws of the jurisdiction in which you operate or do business.

Terrorist Organizations

You may not use our Platform that imply or promote support or funding of, or membership in, a terrorist organization.

Child Exploitation

You may not user our Platform to exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner, or asking for personally identifiable information of children. This includes Content that may not be illegal child sexual abuse material but which nonetheless sexually exploits or promotes the sexual exploitation of children.

Best Practices

As a personality assessment and evaluation platform with Survey Subjects all over the world, we are committed to preventing abuse of our Platform to protect both our Clients and their Survey Subjects and Contacts. It’s also important to us to keep our Platform clean and avoid abuse because our reputation and deliverability depend on it. In our Help Center, we provide our Clients resources outlining best practices for use of our Platform and we encourage all Clients to seek independent legal counsel if you have any questions on what may be a violation of this AUP.

OAD’s Rights

OAD is not responsible for and does not necessarily endorse businesses of, or hold the opinions expressed by, our Clients, Survey Subjects, or other third parties. We (i) do not pre-screen your Surveys sent; (ii) do not undertake or assume any duty to monitor our Platform for inappropriate or unlawful Practice; and (ii) assume no responsibility or liability that may arise from a Client’s Personnel malpractice, including, but not limited to, claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation.

You acknowledge that, in order to ensure compliance with legal obligations, OAD may review Survey submitted through the Platform to determine whether it is illegal or whether it violates this AUP or the Platform Terms (such as when unlawful survey request is reported to us). We have the sole discretion to modify, prevent access to, delete, or refuse to display Survey data that we believe violates law, this AUP, or the Platform Terms. If OAD determines, in our sole discretion, that any use of the Platform violates this AUP or the Platform Terms, causes damage to our brand or reputation, or results in an excessive volume of complaints, we have the right to suspend or terminate your Account and your use of the Platform. It is also in our sole discretion to refuse or remove any Survey data from the Platform or to refuse service to anyone for any reason at any time.

OAD may modify this AUP at any time by posting a revised version at OAD.ai. By continuing to use the Platform or accessing your Account after a revised version of this AUP has been posted, you agree to comply with the latest version. 

Reporting Violations

If you identify content that you believe is in violation of this AUP, you may file an abuse report at [email protected]. Please include the URL of the website at issue.

What happens if you violate our policies

Depending on the type of violation of our policies, OAD may respond in several different ways. In some cases, we may allow an appeals process for you to fix the policy violation. If you believe that your access and/or your account has been suspended in error, you may request an appeal by emailing us at OAD.ai. Below is a list of various ways we enforce policies, without limiting OAD’s rights under applicable law.

Services suspension

We may suspend you from using the Platform or specific services or features if you violate our policies. This means that you can no longer use the Platform or applicable service until the problem is fixed and has passed a policy review. Depending on the nature of the violation, OAD will use reasonable efforts to notify you of the suspension and give you an opportunity to cure the violation.

Account termination

We may immediately terminate your account, or access to the Platform, if you have several violations or a serious violation. If this happens, access to the Platform or other relevant service(s) will be immediately disabled. Depending on the nature of the violation, we will provide you with access to your account in order to migrate your data off of the OAD Platform. In accordance with our Privacy Notice, any Survey Subject Data may be deleted 90 days after your account termination. Any related accounts, including any new account, may be automatically suspended or terminated. We may report any illegal activity if required by law.